Frequently Asked Questions

Q:  How long is my permit valid?  

ANS.
All permits sold in the Natural Resources Office are valid until the date of expiration found on your permit.  

Q:  I regisered in iSportsman last year, do I need to register again?

ANS.
No if you already have an iSportsman account you do NOT need to register again!  

Q: Does the Natural Resources Office offer family permits?

ANS.
No each individual person must register for his/her own personal account. 

Q:  What do I do if I've forgotten my username and/or password?

ANS.
1.) If you forgot your username and still have a copy of your printed (or electronic) permit, use your
     permit number as your username to log in.  
 

2.) If you forgot our password and did not enter an email address when you registered, contact the
     Eglin Natural Resources office for assistance.

Q: How come I can't see any available permits?

ANS.
Everyone who wishes to purchase permits on Eglin.iSportsman must watch the safety brief and correctly answer the questions.  After answering the questions correctly, you'll be able to view the available permits.  

If you want the FREE Beach Permit, you must first watch the Beach Video and answer the questions.  After answering the questions, you'll be able to view the beach permit.

Q: I can't find the permit that I want in the list of available permits and I have viewed the videos?

ANS.
If you accidentally click to select a permit, the number 1 will appear next to your purchasing cart (as it does with most online shopping websites, like Amazon).  If the permit you have selected is in your cart, it may not be found in the list of available permits.  Some permits can be selected multiple times, but most can only be selected once.  If you cannot find the permit you want in the list of available permits, check your cart: look at the top right of the screen for the blue button that shows your cart. 

If you are looking for a military, youth, or disabled hunter permit, your account information must show the correct requirements.  If you are looking for a military permit, your registraion information must show that you are in the military or retired.  If you are looking for a youth or senior permit, your age must show that you are younger than 16 or older than 65.  If you are looking for a disabled permit, you must have a disabled number in your registration information.  If you are missing this information, the permit will not appear in the list of available permits.    

Q:  What if I purchased the wrong on-line permit?  

Permits are non-refundable.  We cannot refund on-line sales.

Q:  How do I know what areas are closed or open?

We require all visitors on the Eglin reservation to check the PAM every day for area closures.  The PAM updates every afternoon and forecasts closures for 3 days.  Unscheduled closures may occur, in which case you should pay attention to any signs, road closures, and personnel in the field.  Our Outdoor Recreation, Hunting and Freshwater Fishing Regulations booklet also has specific information about which Management Units are typically open or closed.